Fraudsters may text you about fake card activity, then call and pretend to be the KTVAECU Fraud Department. They claim your digital banking will be locked, and try to add a phone or contact to your account to fix it. We will never ask for your code or add devices to your account. Hang up and call us at (865) 544-5400.
All Credit Union locations will be closed Monday, May 25, in observance of Memorial Day.
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FORMS
ACH Dispute (Not for Debit Card Transactions)
Affidavit of Forgery/Altered Check
Non-Fraud Dispute (Card Transactions)
Fraud Dispute (Card Transactions)
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BROCHURES
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