Control My Card
Ready to upgrade your card security?
With Control My Card by KTVAECU®1, it’s never been easier to protect yourself against fraud and keep your money secure! With just a few taps, you can control your card from within the mobile app and online banking. Download our app today to get started.
How to add your card to your digital wallet:
1. Log in to the KTVAECU® mobile app.
2. Select Control My Card in the menu.
3. Click Add to Apple Pay for iOS users or Add to Google Pay for Android users.
4. Tap Add card to your digital wallet.
5. Complete card verification and select Next.
6. Agree to terms and conditions, and you're done!
With the Knoxville TVA Employees Credit Union app, you get many of the same benefits of online banking, all on your mobile device. Get the KTVAECU® mobile app today to start managing your money from anywhere!
Important Updates for Mobile Device Users:
As of December 3, 2024, our mobile app will no longer support Apple iOS software version 15 or older and Android OS 11 or older. If you are using any of these past versions, you will still be able to use our mobile app. However, you must update your phone or device software to Apple iOS 16 or newer or Android 12 OS or newer before you’ll be able to download the most recent versions of our mobile app. The newest version of our mobile app allows you to get optimum viewing and fuller functionality of our convenient mobile app features.
It’s easy to update your device software. Just follow these four steps:
1. Go to Settings
2. Tap General
3. Then select Software Update
4. Click Download and Install
1Some restrictions may apply. Ask for details. Message and data rates may apply from your wireless carrier. Ask for details. Control My Card by KTVAECU® is a registered trademark of Knoxville TVA Employees Credit Union. Available to qualifying Members.
2Apple®, the Apple logo, iPhone, iPad, Apple Pay, Touch ID are registered trademarks of Apple Inc. Adding, storing, and using your debit or credit card number in Apple wallet means you accept and agree to abide by the terms and conditions. You are solely responsible for maintaining the confidentiality of your Apple credentials and means to access this application. Knoxville TVA Employees Credit Union is not responsible for the service, quality, performance, or accuracy regarding Apple Payment Services, only for supplying information securely to the digital wallet provider to allow usage of your debit or credit card in the digital wallet. Apple Payment Services or other third parties such as wireless companies or data service providers may charge you fees.
3Some restrictions may apply. Ask for details. Message and data rates may apply from your wireless carrier. Google is a Registered Trademark of Alphabet, INC.
4Card transactions can only be authorized on cards in Control My Card unfreeze status. The cardholder is responsible for setting freeze and unfreeze status' on eligible cards through Control My Card app.