Scammers are actively impersonating the Credit Union's fraud text alerts. Scammers are asking you to verify purchases. Once you text "NO", the scammer will attempt to contact you. If this happens, please, do not respond to the text or the call. Instead, call us at (865)544-5400 and press "1" for after hours card support. And don't forget, our card fraud text alerts will come from a 5-digit code, not a phone number!
NEW Online Banking and Mobile App
Available Now!
Home Page
Set Up Digital Banking 1
Register First, Then Sign In!
- To set up online banking and the mobile app, you must tap Register first, before you Sign In. The Register Button is underneath the red Sign In Button. You only need to register once, on either online banking or the mobile app.
- To Register, enter your account and personal information, then accept the terms and conditions, then click Verify.
- A verification code will be texted to your cell number or emailed to your email address on file.
- Enter the verification code sent to your device or email, then tap Submit.
- Now create your user name and password. Be sure to review the new security requirements for user name and password.
TIP #1: The user name requires a number and must be at least 8-characters long.
TIP #2: The password must be at least 8-characters long, has a mix of uppercase and lowercase letters, and accepted special characters (-._@+).
NOTE: Each account holder will need create their own username and password after they register as a new user. Previous username and password may be reused when you create your new login, as long as it meets the new security requirements.
Get Started Now!
Check out our new YouTube tutorial playlist for step-by-step instructions on how to set up and customize online banking or our mobile app.
Want to log in quicker and keep your account even more secure? Set up Face ID or Touch ID in your KTVAECU® Mobile App. Whether you want to check your balance, make a payment, or move money, biometric login keeps things simple and secure.
Transfer money between your accounts, your loan, or to other Members quickly and easily with KTVAECU® Digital Banking. Plus, set your transfer for now or later.
Whether you want a heads-up about deposits, balance updates, or loan activity, this video shows how to set up alerts in just a few clicks.
Get started with Digital Banking. In this video, we'll walk you through how to register and log in to Digital Banking, so you can manage your money anytime. Whether you are signing up for the first time, or just need a refresher, we'll guide you through each step to ensure a smooth experience.
Customize your account names to make managing your money easier. With KTVAECU® Digital Banking, you can give your share or loan accounts nicknames that work for your goals.
Earn 4.25% APY
3
on a 6 or 12 Month Term Certificate Account
$2,500.00 Minimum Deposit
JOIN US 8
Our purpose is to help generations of Members on their financial journeys. Your financial journey is always changing. That's why we are here to support you with services to fit each stage of your life.
- Locally-Based
- Community-Oriented
- Excellent Member Service
WAYS TO MANAGE YOUR MONEY
Whenever you need us, we'll be there. We offer multiple ways to manage your finances, access your accounts, and keep track of expenses - even while on the go! Click one of these convenient options to learn more.
