Beware of text messages impersonating the Credit Union. KTVAECU® fraud alerts come from a 5-digit shortcode and include specific information, not a 10-digit phone number. If unsure, do not respond or click links. Call us at (865) 544-5400 to check your account activity.
Contact Information Update Request
This Information Update Request may take up to two business days to process once the Credit Union receives this completed document. For an immediate change, please use the Information Change features within Online Banking or Mobile Banking.