⚠️ TEXT MESSAGE SCAM ALERT ⚠️

Beware of text messages impersonating the Credit Union. KTVAECU^® fraud alerts come from a 5-digit shortcode and include specific information, not a 10-digit phone number. If unsure, do not respond or click links. Call us at (865) 544-5400 to check your account activity.

Mobile App & Online Banking
Support Days

Get one-on-one personalized help from our experts
Learn how to use popular tools to manage your money

Support Days

Got Questions About Online Banking or Our Mobile App?

Lady Waving in front of branch

Join us for Mobile App & Online Banking Support Days, an in-branch event that gives you personalized help with digital banking tools.

Our experts in Online Banking and our Mobile App will be on-site to give you one-on-one support and answer any questions. We'll go over our most popular features so you spend less time figuring out how to use our digital banking tools and more time doing what matters most.

Come to any Support Day and complete the survey to enter for a chance to win one of three $500 Visa® gift cards ¹ !

Support Days Schedule

October

Bearden
Thurs, Oct 2 | 9:30 AM - 4:30 PM

Morristown East
Fri, Oct 3 | 9:30 AM - 4:30 PM

Morristown West
Thurs, Oct 9 | 9:30 AM - 4:30 PM

Morristown South
Fri, Oct 10 | 9:30 AM - 4:30 PM

Jefferson City
Thurs, Oct 16 | 9:30 AM - 4:30 PM

North Knoxville
Fri, Oct 17 | 9:30 AM - 4:30 PM

Northshore
Thurs, Oct 23 | 9:30 AM - 4:30 PM

Northeast Knoxville
Thurs, Oct 30 | 9:30 AM - 4:30 PM

Halls
Fri, Oct 31 | 9:30 AM - 4:30 PM

November

Powell
Thurs, Nov 6 | 9:30 AM - 4:30 PM

South Knoxville
Fri, Nov 7 | 9:30 AM - 4:30 PM

Downtown Knoxville
Thurs, Nov 13 | 9:30 AM - 4:30 PM

Sevierville
Fri, Nov 14 | 9:30 AM - 4:30 PM

Holston
Thurs, Nov 20 | 9:30 AM - 4:30 PM

Maryville
Fri, Nov 21 | 9:30 AM - 4:30 PM

December

Alcoa
Thurs, Dec 4 | 9:30 AM - 4:30 PM

Johnson City
Fri, Dec 5 | 9:30 AM - 4:30 PM

Piney Flats
Thurs, Dec 11 | 9:30 AM - 4:30 PM

Bristol
Thurs, Dec 11 | 9:30 AM - 4:30 PM

Kingsport
Fri, Dec 12 | 9:30 AM - 4:30 PM

Lenoir City
Thurs, Dec 18 | 9:30 AM - 4:30 PM

Roane County
Fri, Dec 19 | 9:30 AM - 4:30 PM

Disclosures

¹ Some restrictions apply. Ask for details. Message and data rates may apply from your wireless carrier. No purchase necessary to be entered for a chance to win. Must be 18 years or older to qualify. Winners will be randomly selected and notified by email or phone on or before December 31, 2025.