Skip to main content
JOIN US
CAREERS
SPECIAL HOLIDAY HOURS

All Credit Union locations will be closed Thursday, June 19, in observance of Juneteenth.

Mobile Banking

 

Everywhere Banking

Everywhere Banking

From your couch to the other side of the world, the KTVAECU® Mobile App 1 keeps your accounts right by your side! Take a look at some Member-favorite features designed to help YOU manage your money, from anywhere.

  • Transfer money between accounts and other financial institutions
  • Move money to friends, family, and businesses
  • Add cards to your digital wallet through Control My Card by KTVAECU®
  • Connect external accounts easily with PlaidTM
  • Deposit checks on the go
  • Customize real-time Account Alerts

Ways to Manage Your Account

Check out all the ways you can manage your account with our Mobile App!

Quick Balance 3

See your account balance with a swipe! It's fast, secure, and simple. Learn how to set up Quick Balance with this tutorial.

Mobile Check Deposit 4

Snap a photo to deposit a check anytime!

Direct Deposit

Sign up for direct deposit, the easiest and safest way to get paid!

View Statements 5

See your eStatements right on your mobile device!

Connect to Your Smartwatch

Connect the app to your smartwatch and check your balances with a glance!

Reorder Checks

Never run out of checks again! Reorder checks right from the app.

Filter Transactions

Label and filter transactions in your transaction history with just a few taps.

Personalized Banking

Nickname your accounts, pin your favorites, change your language, and more! Learn how.

Locate Branches & ATMs

Find your closest branch or ATM.

Account Alerts

Account Alerts 6

Stay in the know about account activity with real-time Account Alerts! Choose which alerts you want to track and how you want to receive them. 

Choose to receive Account Alerts by text or email notification. Get alerts for what matters most:

  • Your account balance is under a certain amount. 
  • Your credit card balance is over a certain amount. 
  • A deposit has posted to your account. 
  • Your loan payment is due or past due. 
  • A payment has posted to your account. 
  • A withdrawal has posted to your account. 
  • And more!

 

Credit Score View

Check Your Credit Score 7

Build or maintain your credit score anytime, anywhere! Just log into the app to see your current score, set personalized goals, and track changes to your score. The best part? It's FREE for Members!

  • Check your credit score anytime. 
  • See tips to improve your score. 
  • Know what's affecting it. 
  • Get notified any time your score changes. 

LEARN MORE

 

 

Pay-A-Person 11

Transfer cash to friends and family with Pay-A-Person! It's quick and easy, and your recipient doesn't even have to be a KTVAECU Member.

To get started with Pay-A-Person:

  1. Select Move Money
  2. Choose Pay-A-Person
  3. Tap the plus icon to add a new contact
  4. Select the funding account
  5. Enter the amount you want to send
  6. Tap Submit
Disclosures

1 Some restrictions may apply. Ask for details. Message and data rates may apply from your wireless carrier.

2 Some restrictions may apply. Ask for details. Message and data rates may apply from your wireless carrier. Ask for details. Control My Card by KTVAECU® is a registered trademark of Knoxville TVA Employees Credit Union. Available to qualifying Members.

3 Some restrictions may apply. Message and data rates may apply from your wireless carrier. Ask for details.

4 Available to qualifying Members. Some restrictions may apply. Ask for details. Message and data rates may apply from your wireless carrier.

5 Receive a paper statement in the mail for $2.00 per month or enroll in free eStatements (electronic statements). Members under the age of 18, Senior Member Accounts, and department SSI excluded. Ask for details.

6 Some restrictions may apply. Message and data rates may apply. Not all wireless carriers support FTEU (Free To End User) texting. If your carrier does not support these texts or your mobile number is not on file, you will continue to receive phone calls if unusual activity occurs on your card. Ask for details.

7 Coinstar® is a registered trademark of Coinstar® Asset Holdings, LLC. Available to qualifying Members. Transaction fee of $1.00 minimum may apply.

8 Available to qualifying Members. Some restrictions may apply. Message and data rates may apply. Ask for details.

9 Requests for domestic wires received after 2:30 PM EST will not be processed until the following business day. Please allow a minimum of 24-48 hours for a domestic wire to be received. The undersigned originator requests payment to be made to the beneficiary or account number named above. You may identify the payee of any financial institution by name and account number or ABA routing number. The Credit Union may rely on the account or other identifying number as the proper identification, even if it identifies a different party or institution. To the extent not prohibited by law, the undersigned agrees this wire transfer is irrevocable and the sole obligation of Knoxville TVA Employees Credit Union is to exercise ordinary care in processing this wire transfer and it is not responsible for any losses or delays which occur as a result of any other party’s involvement in processing the wire. You authorize the Credit Union to transfer funds as described plus applicable charges.

10 Skip-a-Payment Disclaimer - Skip-A-Payment is not valid on real estate loans, business loans, line-of-credit loans, or credit cards. $35.00 fee applies to each skip-a-payment. All qualifying loans must be current and in good standing. Maximum number of 2 skips are allowed per rolling 12-month period. Back-to-back skips are allowed if qualifications are met. Ineligible loans will not be deferred. Credit Union will not be responsible for any payments, deposits, or other communications of forms lost in the mail. Skip-A-Payment is subject to Credit Union approval. By utilizing Skip-A-Payment, you acknowledge that KTVAECU will be extending your loan and final payment by one month on each loan designated. Interest will continue to accrue on your loan during the month that you skip your payment. If a GAP Waiver insurance policy was purchased at the origination or during the course of the loan, doing any Skip-A-Payment may have an adverse impact as to how a GAP claim is paid by the GAP insurance carrier. The Credit Union will not be liable for any denial of GAP benefits created by Skip-A-Payment products.

11 Some restrictions may apply. Ask for details. Message and data rates may apply from your wireless carrier. Maximum $1,000.00 per transaction, up to $4,000.00 per day. Send Money uses Payveris to send funds and is a trusted, third-party partner of Knoxville TVA Employees Credit Union.

12 May be limited to make, model, and year of your smart phone.

13 Apple®, the Apple logo, iPhone, iPad, Apple Pay, Touch ID are registered trademarks of Apple Inc. Adding, storing, and using your debit or credit card number in Apple wallet means you accept and agree to abide by the terms and conditions. You are solely responsible for maintaining the confidentiality of your Apple credentials and means to access this application. Knoxville TVA Employees Credit Union is not responsible for the service, quality, performance, or accuracy regarding Apple Payment Services, only for supplying information securely to the digital wallet provider to allow usage of your debit or credit card in the digital wallet. Apple Payment Services or other third parties such as wireless companies or data service providers may charge you fees.

14 Apple Store® is a trademark of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC.