We'll never contact you for your full account number, PIN, security codes, login credentials, or ask you to deposit/transfer money as fraud protection. Fraud text alerts come from a 5-digit shortcode, not a 10-digit phone number. If you're unsure, do not respond and call us at (865) 544-5400.
SPECIAL HOLIDAY HOURS
All Credit Union locations will be open Wednesday, December 24, until 12:30 PM. Northshore and Turkey Creek will be open from 8:30 AM to 12:30 PM. All Credit Union locations will be closed Thursday, December 25, in observance of Christmas, and Thursday, January 1, in observance of New Year's.
Non-Fraud Dispute Form
Please ensure the information submitted is complete and accurate. Only forms completed and submitted will be eligible for a response. Some restrictions may apply. Message and data rates may apply from your wireless carrier. Ask for details.