All Credit Union locations will be closed Friday, July 4, and Saturday, July 5, in observance of Independence Day.
Please be aware of a fraudulent text message scam impersonating the Credit Union. KTVAECU® fraud text alerts come from a 5-digit shortcode, not a 10-digit phone number. If you are unsure, do not respond and call us at (865) 544-5400 or use our secure chat feature to confirm.
Flexibility When You Need It
Request a Skip-A-Payment 1 to give you flexibility for when life gets busy. Skip a monthly payment on your auto loan, recreational loan, or personal loan.
Log in to digital banking and select the loan to request a Skip-A-Payment.
Please note: Skip-A-Payment does not apply to credit cards, lines of credit, business loans, real estate loans, or mortgages. Members with these loan types need to call (865) 544-5400 for assistance.
How to Skip-A-Payment