We'll never contact you for your full account number, PIN, security codes, login credentials, or ask you to deposit/transfer money as fraud protection. Fraud text alerts come from a 5-digit shortcode, not a 10-digit phone number. If you're unsure, do not respond and call us at (865) 544-5400.
All Credit Union locations will be open Wednesday, December 24, until 12:30 PM. Northshore and Turkey Creek will be open from 8:30 AM to 12:30 PM. All Credit Union locations will be closed Thursday, December 25, in observance of Christmas, and Thursday, January 1, in observance of New Year's.
Flexibility When You Need It
Request a Skip-A-Payment 1 to give you flexibility for when life gets busy. Skip a monthly payment on your auto loan, recreational loan, or personal loan.
Log in to digital banking and select the loan to request a Skip-A-Payment.
Please note: Skip-A-Payment does not apply to credit cards, lines of credit, business loans, real estate loans, or mortgages. Members with these loan types need to call (865) 544-5400 for assistance.
How to Skip-A-Payment