FraudWatch - Knoxville TVA Employees Credit Union

FIGHTING FRAUD TOGETHER

Fraud can sneak up on anyone anytime. That's why we're dedicated to giving you the best fraud-fighting tools you need to fight back! Join us for Fraud Watch to learn tips and to keep your information and accounts secure. With help from the Fraud Squad, you'll learn about:

Common Scams
Password Tips
Debit and Credit Card Security
Email and Text Red Flags
AND MORE

MEET THE FRAUD SQUAD

TECHNOLOGY

TITANS

The Technology Titans lead the way in the fight against fraud. They keep information locked down and are known for creating super-savvy passwords. With decades of experience, the Technology Titans can answer questions about the latest email and text scams, teach you to spot red flags, and give you tips for creating secure passwords.

CARD

GURUS

Meet the Card Gurus, the best in detecting fraud on debit or credit cards. Our Card Gurus fight fraud and help you keep your money safe. Known for winning the most fraudulent card cases around, the Card Gurus can teach you about debit and credit card security. After meeting these Gurus, you'll feel confident the next time you use your card!

ACCOUNT

WIZARDS

From the latest scams to the best money management tips, Account Wizards pride themselves on keeping your information secure. With a team of nearly 600, Account Wizards can teach you to recognize lies when it comes to scammers. Whether it's a lottery scam, tax scam, or even the latest romance scam, our Account Wizards prioritize account security!

WAYS TO FIGHT FRAUD

Knowledge is power! Learn what you can do and then share what you know with everyone. Remember, your friends, family, and community are also part of the Fraud Squad. Together, we can protect ourselves from potentially losing our hard-earned money.

Learn to Recognize the Lies
If It Looks Fishy, It's Probably Phishy
Think Twice Before Sharing
Guard Your Information
Report Scams or Suspicious Activity

Contact us directly at 865-544-5400 if you suspect fraud on your account or have a lost or stolen card.

TIPS TO KEEP YOUR MONEY SAFE

FOUR P's TO EVERY SCAM

The best way to prevent fraud is to remember the primary tactics used by scammers. According to the Federal Trade Commission, every scam has four elements: pretend, problem, pressure, and pay. So, let’s break it down!

PRETEND

To get close to you, scammers PRETEND to be someone else. It could be from an organization, like the Credit Union or IRS, or a business, like a utility company or charity. Scammers spoof their phone numbers to look like they're calling or texting you from a real organization.

PROBLEM / PRIZE

Scammers tell you there's a PROBLEM or PROMISE a prize. They may say you have a virus on your computer or your account is compromised. Scammers might falsely claim you've won something or need a refund. These tactics are the scammer's way to catch you off guard.

PRESSURE

PRESSURE to act immediately is a critical element of any scam. Scammers want you to act before you have time to think. They may threaten you to stay on the phone or even call the police.

PAYMENT

When it comes down to it, fraudsters are after one thing: your money. They tell you to PAY a specific way, like through gift cards, cashier's checks, cash apps, or wire transfers. Remember, if it sounds too good to be true, it probably is!