1. Digital Banking
  2. Telephone Banking

Telephone Banking1

Check Your Accounts by Phone

KTVAECU Member making a call

Your Account is Just a Call Away

With Telephone Banking, you have access to your account balance, information, and settings anytime. Move money, check your balance, and set account limits all with your phone.

Mobile Phone

24/7 Access

Call anytime to access your account.

Money Transfer

Fund Transfers

Transfer funds between your accounts, or to another member.

Notice

Balance Alerts

Set custom balance notifications.

Calculator

Check Account Balance

Check your current available and posted balance.

Check

Recent Transactions

Hear a list of recent transactions.

How to Use Telephone Banking

Call: (865) 544-5675
Toll-Free: (866) 588-2328

Number 1

Call

Call us with a touchtone phone.

Number 2

Press 1

Press 1 to access your account.

Number 3

Enter your SSN

Enter your Social Security Number using your dial pad.

Number 4

Choose an Account

Choose the account and enter your PIN.

Number 5

Select from the Menu

Use your dial pad to select the menu option you need.

Disclosures

  1. Message and data rates may apply from your wireless carrier.