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Member Benefits

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Save at Tax Time

As a Member, you have exclusive discounts1 to help you save on tax prep. Save on TurboTax® or H&R Block® in-office tax prep services. You even have an early bird discount! File by February 28 to save even more. Plus, enter for a chance to win $10,000.00 from Love My Credit Union Rewards.

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TurboTax

Get 20% off online tax prep services with TurboTax®. This discount applies whether you opt for fully self-serve tax prep or decide to work with a professional.

Save on TurboTax
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H&R Block

Get in-office help with your taxes this season and save up to $25.00. Stop into an H&R Block to take the guesswork out of tax prep while you save.

Get H&R Block Coupon
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Free Refund Estimate

Not sure how much your taxes will be this year? Quickly estimate your federal tax refund or payment with TurboTax’s easy-to-use tax calculator.

Estimate Your Refund
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Small Business Tax Services

Save up to $50.00 on H&R Block or 20% on TurboTax for your small business tax prep. Whether you’re an independent contractor, sole proprietor, LLC, or S-Corp, our partners are here to help.

Start Small Business Tax Prep

Trust & Will2

We partner with Trust & Will to offer secure, affordable estate planning services. Being a Member with us gives you a 20% discount on any estate plan.

Having an estate plan helps protect your assets and your family’s legacy. Delegate the inheritance of funds and assets, assign caretakers for your pets and dependents, and more. When you work with Trust & Will, you gain access to:

  • Secure, affordable estate plan guidance in all 50 states
  • Legally binding, customizable documents created by lawyers
  • Top-rated Member support, available six days a week
  • Simple, step-by-step instructions to help you complete your will or trust online in as little as 30 minutes

A will-based estate plan starts at $159.00 with your Member Discount.

A will outlines how you want your dependents, financial assets, and medical concerns handled. It helps you to:

  • Nominate trusted guardians for children and pets
  • Determine how assets will be distributed
  • Designate healthcare agents and specify what happens in a medical emergency

A trust-based estate plan starts at $349.00 with a Member Discount.

A trust includes all the features of a will, but gives you greater control over your money. A trust allows you to:

  • Add conditions to the distribution of your assets
  • Create a revocable living trust
  • Avoid probate court
Create your will

Add to Your Account with Coinstar3

Empty your spare change jar straight into your account with Coinstar. If you have a debit card with us, all you have to do is follow these three simple steps.

Coinstar Kiosk displaying debit card being swiped

Select Transfer and swipe your debit card at participating Coinstar® kiosks.

Coinstar machine icon depicting coins being entered into the machine and money being dispersed

Pour your spare change or insert cash into the machine.

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Your Coinstar balance will be credited directly into your KTVAECU account.

Find a Coinstar Kiosk near you!

Pet Insurance

We know that your loved ones are important to you, including your four-legged friends. That’s why we partner with ASPCA to provide pet insurance to help you get the best care for your companions.

  • Have a vet you already trust? No problem. ASPCA lets you choose your pet’s care and keep your coverage.
  • Pick the plan that works for you! Customize your coverage to get the right care and stay in your budget.
  • There’s no need to leave Fido at home while you visit an office – quickly file a pet insurance claim online from anywhere.
Get a Free Quote Today
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Travelers Auto/Home Insurance for Members

As a Member, you may also be eligible for a larger discount than the general public through Travelers Insurance.

Travelers offers special program rates, generous discounts, and savings advice. To request a quote, call toll-free 844-988-5486 or visit their website. Be sure to have a copy of your current policy handy to get started.

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Life Protection

We partner with LifeHelp to bring you competitive group rates for your monthly premium. There are no medical exams needed to apply, and you have multiple programs to choose from. Apply online to view your cost – and there’s no need to provide your name or personal information. Our Guaranteed Issue Group Term Life Insurance is eligible to individuals aged 18 to 64.

We also offer Young Family Group Term Life Insurance for individuals aged 18 to 50. Answer a few short health questions to get coverage. There is usually no need for a medical exam.

Questions? Call LifeHelp, the plan administrator, at 1-800-345-4543.

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Extra Protection for Life’s Unexpected Moments

A little extra protection can make a big difference when the unexpected happens. Explore coverage options available to help our Members manage expenses related to accidents, hospital stays, and recovery.

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Accidental Death & Dismemberment4

Protect yourself and your loved ones when the unexpected happens. Members age 18 and older can receive up to $1,500.00 in complimentary AD&D coverage, underwritten by Minnesota Life Insurance Company. Plus, you have access to purchase additional protection at affordable group rates. Coverage is reduced by 50% at age 70 and older.

Enroll in AD&D Coverage

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Hospital Accident Coverage5

Hospital Accident Coverage provides cash benefits to help with unexpected expenses while you focus on recovery.

Receive up to $900.00 per day for hospitalization or $1,800.00 per day for intensive care. Qualifying emergency room visits may also receive a $450.00 outpatient benefit.

Enroll in Hospital Accident Coverage

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Recuperative Care Plan6

Get added financial support while recovering from a covered accident or illness. Eligible Members can receive cash benefits to help with expenses during and after a hospital stay.

Receive up to $400.00 per day for a covered accident or $200.00 per day for a covered illness, for up to 365 days.

Contact us about a Recuperative Care Plan

Become a Member

Ready to enjoy these benefits for yourself? Join KTVAECU® and see what membership has to offer.

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Disclosures

  1. TurboTax Offer: Visit http://turbotax.intuit.com/lp/yoy/guarantees.jsp for TurboTax product guarantees and other important information. Limited time offer for TurboTax 2025. Discount applies to TurboTax federal products only. Actual prices are determined at the time of print or e-file and are subject to change without notice. Terms, conditions, features, availability, pricing, fees, service and support options subject to change without notice. Intuit, TurboTax and TurboTax Online, among others, are registered trademarks and/or service marks of Intuit Inc. in the United States and other countries. Money movement services are provided by Intuit Payments Inc., licensed as a Money Transmitter by the New York State Department of Financial Services. For more information about Intuit Payments’ money transmission licenses, please visit https://www.intuit.com/legal/licenses/payment-licenses/. Up to 5 Days Early to Your Bank Account: Personal taxes only. Your federal tax refund will be deposited to your selected bank account up to 5 days before the refund settlement date provided by the IRS (the date your refund would have arrived if sent from the IRS directly). The receipt of your refund up to 5 Days Early is subject to IRS submitting refund information to us at least 5 days before the refund settlement date. IRS does not always provide refund settlement information early. You will not be eligible to receive your refund up to 5 Days Early if (1) you take a Refund Advance loan, (2) IRS delays payment of your refund, or (3) your bank’s policies do not allow for same-day payment processing. Up to 5 Days Early fee will be deducted directly from your refund prior to being deposited to your bank account. If your refund cannot be delivered at least 1 day early, you will not be charged the Up to 5 Days Early fee. Up to 5 Days Early program may change or be discontinued at any time.
    H&R Block Offer: void if sold, purchased, or transferred and where prohibited. No cash value valid at participating U.S. offices only A new client is an individual who did not use H&R Block or Block Advisors office services to prepare their 2024 tax return. Discount valid only with or for preparation of an original 2025 personal Income tax return. Coupon must be presented prior to completion of initial tax interview. Discount may not be combined with any other offer or promotion. Expires October 15, 2026. OBTP# 13696-BR ©2025 HRB Tax Group, Inc. All tax situations are different. Not everyone gets a refund. See hrblock.com/guarantees for complete details.
    Sweepstakes: NO PURCHASE NECESSARY. Legal residents of the 50 United States (D.C.) 18 years or older who are members or employees of a U.S. credit union. Ends 4/15/26. To enter and for Official Rules, including odds and prize descriptions, visit https://taxservices.lovemycreditunion.org. Void where prohibited.

  2. Trust & Will is a third-party partner to Knoxville TVA Employees Credit Union. Must be a Member to qualify for discount. Discount is on initial estate planning service and does not apply to every service purchase. Estate service products are not insured by NCUA or any Federal Government Agency; are not a deposit of, or guaranteed by the Credit Union or any Credit Union Affiliate; and may lose value. KTVAECU® is not responsible for services offered by Trust & Will. Other restrictions, terms, and conditions may apply.

  3. Coinstar and its associated logo are trademarks of Coinstar Asset Holdings, LLC. Available to qualifying Members. Service fee may apply. Available at participating Coinstar kiosks. Coinstar is not a bank. Transfer to Account Services are offered by Evolve Bank & Trust, member FDIC, through Coinstar as a service provider of Evolve Bank & Trust on Coinstar Kiosks.

  4. Accidental Death & Dismemberment (AD&D) available through third-party partner Franklin-Madison. Must be age 18 or older to apply. These products are optional. Insurance products are not a deposit or obligation of, or guaranteed by Knoxville TVA Employees Credit Union or its affiliates. These products are not insured or guaranteed by NCUA or any agency of the federal government. Your credit approval cannot be conditioned on whether you purchase any of the insurance products. Some exceptions apply.

  5. Hospital Accident Plan (HAP) available through third-party partner Franklin-Madison. Must be age 18 or older to apply. Underwritten by Federal Insurance Company, a Chubb company. These products are optional. Insurance products are not a deposit or obligation of, or guaranteed by Knoxville TVA Employees Credit Union or its affiliates. These products are not insured or guaranteed by NCUA or any agency of the federal government. Your credit approval cannot be conditioned on whether you purchase any of the insurance products. Some exceptions apply.

  6. Recuperative Care (RC) available through third-party partner Franklin-Madison. Must be age 18 or older to apply. These products are optional. Insurance products are not a deposit or obligation of, or guaranteed by Knoxville TVA Employees Credit Union or its affiliates. These products are not insured or guaranteed by NCUA or any agency of the federal government. Your credit approval cannot be conditioned on whether you purchase any of the insurance products. Some exceptions apply.