Digital Banking

How to Set Up Digital Banking

Register

Open the digital banking registration page. You’ll need some information to begin:

your account number
your date of birth
your social security or bank card number

Update

Update your account information. Navigate to the upper right hand corner and select Settings. Then, enter your email address, phone number, address, and other personal information.

Finalize

You are now ready to begin managing your money any time, anywhere.

Ways to Manage Your Money

Explore all of the ways you can use digital banking.

Online Banking

Manage your accounts, transfer money, make payments, and more from your computer.

Mobile Banking

Take your accounts with you and manage your money anytime from the KTVAECU® Mobile App.

Telephone Banking

Access account information and complete select transactions by phone whenever you need it.

Helpful How-To Tutorials

Check out our YouTube tutorial playlist for step-by-step instructions on how to set up and customize online banking or our mobile app.

Watch Our Tutorials

Have questions about Digital Banking?

Learn more about how to use digital banking.

Once you are logged in, click the white circle with your initials in the upper right-hand corner and select Settings. Make changes to your email, phone number, or address.

Any modern browser will work with your digital banking account. We recommend your browser be updated to the latest version before you log in.

Log in to your digital banking account. Click Statements in the left navigation menu. Select Manage Preferences to enroll in eStatements¹ if you haven’t already. Choose View Statements to view or download your statements. You’ll need a browser capable of displaying a PDF document. Most modern browsers have this. If yours doesn’t, you’ll need a plug-in like Acrobat Reader to help your browser display PDFs.

First click the gear icon in the upper right-hand corner of the login screen. Use this menu to toggle dark theme, change your language, or disable animations. To access even more accessibility settings, log in, click the white circle with your initials in the upper right-hand corner, then choose Settings. Find your accessibility settings under Customization.

Visit the KTVAECU YouTube channel for more video tutorials. If you have questions, call us or use the Secure Chat to get in touch!

Not finding what you’re looking for? Contact Us.