Skip to main content
JOIN US
CAREERS
SCAM ALERT ⚠️

Fraudsters are impersonating the Credit Union. Remember, KTVAECU® will never contact you for your full account number, card PIN, card security code, or online banking credentials. KTVAECU fraud text alerts come from a 5-digit shortcode, not a 10-digit phone number. If you are unsure, do not respond and call us at (865) 544-5400.

Fraud Dispute Form

Please ensure the information submitted is complete and accurate. Only forms completed and submitted will be eligible for a response. Some restrictions may apply. Message and data rates may apply from your wireless carrier. Ask for details.