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Holiday Closure

All Credit Union locations will be open Wednesday, November 25, until 5:00 PM. Northshore and Turkey Creek locations will remain open until 7:00 PM. All locations will be closed Thursday, November 26, and Friday, November 27, in observance of Thanksgiving.

Outage

Due to scheduled maintenance, digital banking users may experience intermittent downtime for Pay-A-Bill, Pay-A-Person, and Account-to-Account Transfers on Sunday, October 25, from 7:00 AM to 4:00 PM.

Outage

Due to scheduled maintenance, the uChoose Rewards^® website may experience intermittent downtime on Thursday, October 22, from 10:00 PM to Friday, October 23, at 5:00 AM.

Outage

Due to scheduled maintenance, the loan and credit card payment portal may be unavailable on Sunday, October 18, from 3:00 AM until 6:00 AM.

Holiday Closure

All Credit Union locations will be closed Wednesday, November 11, in observance of Veterans Day.

Outage

Due to scheduled maintenance, the uChoose Rewards^® website may experience intermittent downtime on Thursday, October 8, from 10:00 PM to Friday, October 9, at 5:00 AM.

Holiday Closure

All Credit Union locations will be closed Monday, October 12, in observance of Columbus Day/Indigenous Peoples’ Day. LEARN MORE

Routing #264279567

What should I do if my card is declined?

If your card is declined, check your account balance or transaction alerts in digital banking. If everything appears normal, please call us at (865) 544-5400, and we’ll help you resolve the issue.