Buy a Home
From First Home to Forever Home
Local Support at Every Step
We service your home loan1 in-house, so you always know where your loan is and who you’re working with from application to final payment.
Benefits of a home loan from KTVAECU:
- Local support from trusted loan officers who live and work in your community
- Your loan stays with us and is not sold to third parties
- Competitive mortgage rates on multiple terms
- No PMI options available on select loans
- Guidance through every step of the homebuying process
Rates
Say “Hello” to Your Loan Officer
Whether you want to purchase a new home, refinance, or use your home’s equity, we provide one-on-one support to help you make the best decision for YOU. We’re here every step of the way, so you don’t have to plan alone. We’re more than just experts – we’re your neighbors who care! We take the time to understand your unique goals and answer all your home loan questions.
Ready to get started? Connect with a friendly Real Estate Officer today!
For a personalized rate and payment quote, please give us a call at (865) 544-5409 or email homeloans@tvacreditunion.com.
Steps to Expect in the Home Buying Process
Pre-qualification
Contact Knoxville TVA Employees Credit Union and get pre-qualified to buy. Then work with a realtor to look at homes and submit an offer.
Finalize Loan Application
Update any necessary documentation.
Process Loan
Here’s where we take over for you! We’ll file your loan and monitor progress.
Underwriting
The underwriter verifies the loan meets all guidelines and qualifications, then issues a mortgage commitment.
Pre-closing
Final details! Schedule your closing date, pick homeowner’s insurance, and prepare closing costs.
Close
YOU MADE IT! An attorney will finalize the final paperwork for you to sign and take ownership!
Step-by-Step Process
The KTVAECU Money Moves Podcast dives into the details of the home loan journey. Listen in to learn what actually happens after you apply, what lenders look for, and how you help move your application forward in the process – all from the experts themselves
Calculate Your Monthly Payments
Use our mortgage calculator to estimate your monthly mortgage payment, explore what fits your budget, and get a clearer idea of your potential costs before you apply for a home loan.
Start Planning Now for Your New Home
It’s never too early to start planning towards your path to homeownership. Prepare confidently with GreenPath’s FREE Homebuying 101 courses, available in English and Spanish. Learn the steps to buying a home, how to improve your credit score, what loan options are available to you, and get answers to common questions.
Real Estate Lending Contact Information
If you have questions about your mortgage payment or escrow, please contact us.
Mailing Payment Address
PO Box 36027
Knoxville, TN 37930
Phone
(865)544-5409
Toll-free (800)467-5427 ext. 5409
MortgageServicing@tvacreditunion.com
Contact us if you have escrow questions or questions related to your mortgage or HELOC.
Real Estate Payoff Requests
Click the button below for our Payoff Portal.
Overnight Address
Attention: Real Estate Lending
Knoxville TVA Employees Credit Union
1409 Centerpoint Blvd.
Knoxville, TN 37932-1962
Homeowner's Insurance Claim
If you have property damage, please complete and submit a claim packet.
Housing Counselors
For help with housing needs and to find the nearest HUD-approved housing counselors, call (800) 569-4287, or click the button below.
Home Loans FAQs
Don’t see what you’re looking for? Contact Us
You have several options to make your payments. Payments are free of charge if you transfer funds from an account you have with us, mail a check, pay in person at a branch, or deposit a check through the mobile directly to your loan. Payments made from a different financial institution incur a $15.00 convenience fee if paid over the phone, or $5.00 if paid online through our payment portal.
Learn more about how to make your payment on our Make-A-Payment page!
The amount you need depends on the home loan type. Some loans, such as VA loans or USDA loans, offer $0.00 down payment options for qualified borrowers. Other common loan types typically require at least 3.00% to 5.00% of the home’s purchase price saved for the down payment.
To find the right option for your budget, talk to a loan officer about your options.
Every buyer’s situation is unique. Talk to us to review your goals and find the best loan option to meet your needs.
To streamline your loan application, gather the following before you begin:
- Two forms of ID (one must have photo)
- Proof of income (recent pay stubs, W-2s, tax returns)
- Bank statements
- Address history
- Homeowner insurance info
- Sales contract and legal property description (for purchase loans)
If you need more information on your home loan, mail a written request to our payment mailing address. In your letter, please provide your full name and account number and the information you need.
PMI (Private Mortgage Insurance) protects lenders when buyers put down less than 20.00%. We offer no PMI loan options with many in-house home loans.
If you cannot make your mortgage payment on time, please call our Collections department at
(865) 544-5400 and provide your contact information. Then, fill out the Mortgage Assistance Application and send it to:
KTVAECU Real Estate Lending Department
P.O. Box 36027
Knoxville, TN 37930
or via email: