Contact Us

Mailing Address: P.O. Box 15994 • Knoxville, TN 37901

Knoxville Area: 865-544-5400

Morristown: 423-581-0981

Kingsport: 423-246-7511

Johnson City: 423-246-7511

Everywhere: 800-467-5427 toll-free

Call Center Hours:
Monday - Friday 7 am - 7 pm
Saturday 8:30 am - 12:30 pm

D.I.A.L. (available anytime): 865-544-5675 or 866-KTVAECU (588-2328)

Loan Line: 865-544-LOAN (5626)

To report a lost or stolen ATM or VISA Check Card please call 800-554-8969.

To report a lost or stolen credit card please call 800-472-3272


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