Careers FAQs

  • Why work at Knoxville TVA Employees Credit Union?

    The Credit Union is a service-minded organization whose employees embrace the credit union philosophy of "people helping people." Credit Union employees help Members of their communities grow financially. Our employees work for an organization that values its employees and offers professional growth opportunities.

  • How do I apply?

    The Credit Union requires a completed employment application in order for an individual to be considered for an available position. Apply online here.

  • Who should I contact with questions regarding my application?

    All questions pertaining to available positions or applications should be directed to the Human Resources Department.

  • What is the interview process?

    Once applications have been reviewed, selected candidates will be contacted by Human Resources for an initial phone screen interview. Then selected applicants will be contacted to schedule an interview at the branch/department where the position is located.

  • Why haven't I been interviewed?

    Please note the Credit Union receives many applications for posted positions.  As a result, it is not always possible to interview every candidate. All applications are reviewed and candidates whose experience/qualifications best match the requirements for the available position will be contacted. To assist our employment team with reviewing your application, please ensure the application questions are answered completely and a detailed resume is attached.

  • Do I need to submit a separate application for each position?

    Hiring managers can only view applications for the positions they supervise. In order to ensure each hiring manager can view your information, you should apply to each position for which you would like to be considered.

  • What if there is not an available position at my preferred branch/location?

    Available positions are updated on the Credit Union's career page as positions become available. If there is not a position at your preferred branch/location, please check back on a regular basis.

  • If hired, when will I be eligible to transfer?

    Once selected for an available position, an employee should remain in that position for six months prior to transferring.

  • What screening is required?

    A credit report will be completed once an interview has been scheduled. In order to proceed with the interview process, applicants must meet the financial standards for the Credit Union.

    If an offer of employment is extended, candidates must successfully complete a criminal background investigation, pre-employment drug screening and a bondability report.

  • What skills are needed for success at the Credit Union?

    A Credit Union employee CARES for its Membership:

    Cooperation: everyone works together to serve the Membership. We are "One Team, One Mission."

    Accountability: take ownership of your actions.

    Resourceful: find the right products and services to fit each Member's financial needs.

    Excellence: strive for excellence in everything.

    Service: is the foundation of the Credit Union. Treat every Member how you would want to be treated - and then some.