Due to scheduled maintenance, online and mobile banking will be unavailable 12am - 6am on Sunday, January 21.

Join Us

Join us and go, UPWARD & FORWARD.

Knoxville TVA Employees Credit Union Membership is available to anyone who lives, works, worships or attends school in the following counties as well as Johnson City, Tennessee: Blount, Hamblen, Jefferson, Knox, Loudon, Roane, Sevier and Sullivan. Family members related to any Member of Knoxville TVA Employees Credit Union are also eligible to join.

Once a member, always a member.

When you open an account at the Credit Union, you become a Member (owner). Each member owns one share and has voting rights at the Annual Meeting. Membership is not affected by a job change, retirement, or place of residence. The only requirements are that you maintain a savings account and continue to use Credit Union services.

Opening an account is easy. All you need is $5 and just a couple of minutes!

Biltmore Tickets

Purchase discounted tickets at any branch and save time and money!

Children 9 & under – Free with a paying adult
Youth (ages 10-16) - $26.00
Adult (17 & older) - $51.00

Tickets purchased at the Credit Union are not valid for Christmas Candlelight Tours. Prices and specials are subject to change. For current specials, visit Biltmore's ticket page.


Credit Union Members can save up to $15 on TurboTax!

Maximum refund.
TurboTax finds every deduction and credit you qualify for to get you the biggest possible refund.
Every detail reviewed.
CompleteCheck™ provides a thorough review of your return before you file, so you can be confident nothing gets missed.
Expert on screen help.
With TurboTax SmartLook™ connect with an expert right on your screen to get answers when you need them.*

*Click here for TurboTax product guarantees and other important information. View Knoxville TVA Employees Credit Union Privacy Policy. 
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To Be Members' First Choice For ALL Financial Services

Knoxville TVA Employees Credit Union has an established reputation as a full-service financial organization with friendly, professional service. By offering a wide variety of services, benefits and programs, the Credit Union helps Members save for the future, purchase cars and boats, build dream homes and more. Credit Union services are as diverse as the Membership, enabling us to fulfill the financial needs of each individual Member. We attribute growth to the Members. Their loyalty has created one of the largest and safest credit unions in Tennessee.

More than just a place for your money.

A place for you to go, UPWARD & FORWARD.

You are busy and everything matters. That is why we offer products and services that make your day simpler, not more complicated. We are in a relentless pursuit to find and create the best products to exceed your expectations.

Service Matters
Exceptional service is important. That is why we intend to go above and beyond, and way over the top. Incredible service can build deeper trust. It is also about listening- being open to dialogue- that is when we learn the most.

Be Approachable
We strive to offer the best products and services at the most affordable rates – that is what credit unions are all about! Being approachable is a promise to openly listen to you and collaborate. With you we can continually become better and always improve. We want every family to have the opportunity to experience the Knoxville TVA Employees Credit Union difference.

Give Back
We are a cooperative – a non-profit organization owned and operated by Members. We work for the sustainable development of our communities by donating time, money, and staff members as volunteers to community events throughout the year.

Sustain Life
We are committed to both individual and corporate social responsibility. That is why we offer products and services that are online and mobile. We want to inspire you to help us reduce our collective impact.

A Long History of Service

1934: Knoxville TVA Employees Credit Union chartered with 300 Members and $7,500 in assets

1959: The Credit Union reaches $1 million in assets

1970s: Membership expands to make all of TVA eligible

1980s: Changes in Tennessee law allows the Credit Union to serve employees of select area businesses

1984: The Credit Union celebrates 50 years & assets reach $100 million

2003: Membership expands to eight East Tennessee counties & assets exceed $400 million

2008: Membership expands to include metro Johnson City & one hundred thousandth Member joins the Credit Union

2011: Assets exceed $1 billion

2014: A celebration 80 years in the making!

2014 ACSI Report Reveals that Credit Unions Continue to Provide Winning Service

According to the 2014 American Consumer Satisfaction Index (ACSI), credit unions scored 85, while banks scored 76 in overall customer satisfaction. Credit unions have been included in this survey for seven consecutive years, appearing at the top each time. ACSI Chairman and founder, Claes Fornell said, "Credit union membership growth broke records in 2014...The structure of credit unions means they can charge lower fees, but still manage to provide superior service in nearly every area."

The report also showed that credit union members are 20% more likely to continue to do business with their credit unions than with other financial institutions. Credit unions ranked higher than banks in the following areas: availability of products and services, ease of making account changes, interest rate competitiveness, understanding account information and courtesy and helpful staff. Complaint rates among credit unions are half that of banks. (CUNA News Now, November 2014)

2011 CUNA Community Credit Union of the Year

Community Credit Union of the Year Awards recognize and honor community credit unions that best exemplify the principles of the credit union movement while serving as a positive influence in the field of service.

This distinction is reserved exclusively for community credit unions that, in all aspects, consistently excel in the advancement of the ideals of the credit union movement, are proactive in their community and provide a wide array of services that meet the needs of their diverse communities.

A panel of judges made their selection based upon the credit union's ability to demonstrate their ability to impact and succeed with membership services, community impact and financial services impact.

2011 Desjardin Award Winner

Tennessee's Leading Credit Union in Financial Education!

Knoxville TVA Employees Credit Union has been nationally recognized for its efforts in serving East Tennessee communities and its leadership and innovation in youth financial education by being named the 2011 CUNA Community Credit Union of the Year, the 2011 Tennessee Credit Union League’s winner of the Dejardin’s Award and by receiving honorable mention in the 2011 National Dejardin’s Award.

The Credit Union National Association Community Credit Union of the Year Awards recognize and honor community credit unions that best exemplify the principles of the credit union movement while serving as a positive influence in the field of service. Criteria for the award was based on the Credit Union’s success in providing quality products and services that benefit members, positively impacting communities in the Credit Union’s service area, being financially sound and being proactive and providing a wide-array of services to meet the needs of the communities and members of the Credit Union.

Criteria for the award included efforts for teaching young people about personal finance and assisting young people in developing good savings habits and responsible money management skills; informing teachers, schools officials and the public about the problem of youth financial illiteracy and helping to provide information to schools and parents about personal finance instruction; and collaborating with other organizations to provide youth financial education and training teachers to teach personal finance.

Tennessee is one of only four states that currently requires high school students to take a half-credit course on Personal Finance. Other states offer a course in Personal Finance but do not require students to have it for graduation. Leading the nation in Personal Finance, Tennessee is also reviewing personal finance efforts at the elementary level and proposing to include Personal Finance standards in testing.